Current Processing Times
Processing times are Monday-Friday and do not include shipping times.
35-40 business days: Custom/Handmade Color Rings.

5-10 business days: Loose Falls, Silky Curls, Krinklepuffs, Cyberlox Falls, Streaks/Fringes, and Color Samples.

1-3 business days: Cyberlox/Crin, Braiding Hair, Weaving Hair, Plastic & Foam, Hair Color, Installs & Styling, Hair Feathers, Hair Accessories, Goggles & Lashes, Mini Top Hats, Jewelry, Thrift Shop, and Clearance.
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$1 JEWELRY SALE!

All products in the
Jewelry section are
now only $1.00, while
supplies last!


    - Loose Falls
    - Silky Curls
    - Dreads
    - Krinklepuffs
    - Cyberlox Falls
    - Streaks/Fringes
    - Hair Feathers


    - Cyberlox/Crin
    - Braiding Hair
    - Weaving Hair
    - Prebonded Hair
    - Angelina Fiber
    - Plastic & Foam
    - Hair Color
    - Installs & Styling
    - Color Rings


    - Hair Accessories
    - Goggles & Lashes
    - Mini Top Hats
    - Jewelry
    - Thrift Shop!
    - CLEARANCE


Check the status of your CUSTOM order here!

IF YOUR ORDER DOES NOT INCLUDE ANY CUSTOM ITEMS, IT WILL NOT BE LISTED ON THIS PAGE.

Due to high order volume, we are only posting custom items on the status page. All other orders are shipped within 1-3 business days and are NOT listed on this page.

The following items ARE considered custom: Loose Falls, Silky Curls, Cyberlox Falls, and Custom Streaks/Fringes.

The following items are NOT considered custom or special order: Cyberlox/Crin, Braiding Hair, Weaving Hair, Plastic & Tubing, Foam, Hair Dye, Wigs, Installs & Styling, Hair Accessories, Sweet Treats, Goggles & Lashes, Mini Top Hats, Jewelry, Thrift Shop, and Clearance.


Last updated 08/26/2014 at 4:15 PM Pacific
We usually update the custom order status page once per day, Monday through Friday. Please check the update date and time above; if you placed your order after the last update listed, it will not appear on this page until the next update.

PLEASE NOTE THAT WE ONLY LIST CUSTOM ORDERS ON THE STATUS PAGE. ALL OTHER ORDERS SHIP WITHIN 1-3 BUSINESS DAYS.

Order # Ships By Status
4718450 August 14th Order complete, shipped 8/14
4720088 July 14th Order complete, shipped 7/14
4720394 July 17th Order complete, shipped 7/17
4722076 July 19th Order complete, shipped 7/19
4723086 July 14th Order complete, shipped 7/14
4723877 July 23rd Order complete, shipped 7/22
4724173 August 23rd Order complete, shipped 8/23
4724903 August 12th Order complete, shipped 8/12
4735859 August 12th Order complete, shipped 8/12
4735872 August 12th Order complete, shipped 8/12
4736199 August 13th Order complete, shipped 8/13
4747692 September 2nd In progress
4747837 September 2nd In progress


Ships By - The "ships by" date is the latest date that your order will be completed and shipped. Sometimes orders can ship earlier, and sometimes they'll ship on the actual date that's posted. We try to have orders out early whenever possible.

Awaiting reply - There is an issue with your order that must be addressed before we can ship it. We have contacted you via e-mail and are waiting for you to reply.

Awaiting payment - We have not yet received payment for your order. We do not begin working on custom items and we do not ship anything until we receive payment.

Payment received - We have received payment, but we have not started working on your order yet. PLEASE NOTE THAT WE ONLY LIST CUSTOM ORDERS ON THE STATUS PAGE. ALL OTHER ORDERS SHIP WITHIN 1-3 BUSINESS DAYS AND ARE NOT LISTED HERE.

In progress - We are currently working on your order. If your order is listed as "In progress" and you'd like to know specifically how much work has been done on it, feel free to ask!

Supplies on order - We are waiting for a shipment of supplies that is needed to complete your order. Orders with "Supplies on order" as their status are not delayed; we take ordering times into account when we quote your shipping date.

Order number unlisted: Due to high order volume, we are only posting custom items on the status page. If your order does not include any custom items, it will not be listed here. All orders for non-custom items are shipped within 1-3 business days. Once again, if your order does not include any custom items, it will not be listed on this page.

We usually update the status page once per day, Monday through Friday. Please check the update date and time at the top of the page; if you placed a custom order after the last update listed, it will not appear on this page until the next one.

Questions or comments? Feel free to contact us!
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