Current Processing Times
Processing times are Monday-Friday and do not include shipping times.
5-10 business days: Loose Falls, Silky Curls, Krinklepuffs, Cyberlox Falls, Streaks/Fringes, and Color Samples.

1-3 business days: Cyberlox/Crin, Braiding Hair, Weaving Hair, Plastic & Tubing, Foam, Hair Color, Wigs, Installs & Styling, Hair Feathers, Hair Accessories, Sweet Treats, Goggles & Lashes, Mini Top Hats, Jewelry, Thrift Shop, and Clearance.
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$1 JEWELRY SALE!

All products in the
Jewelry section are
now only $1.00, while
supplies last!


    - Loose Falls
    - Silky Curls
    - Dreads
    - Krinklepuffs
    - Cyberlox Falls
    - Streaks/Fringes
    - Hair Feathers


    - Cyberlox/Crin
    - Braiding Hair
    - Weaving Hair
    - Prebonded Hair
    - Angelina Fiber
    - Plastic & Tubing
    - Foam
    - Hair Color
    - Installs & Styling


    - Hair Accessories
    - Sweet Treats!
    - Goggles & Lashes
    - Mini Top Hats
    - Jewelry
    - Thrift Shop!
    - CLEARANCE


Check the status of your CUSTOM order here!

Check out our limited edition Sweet Treats Collection!

IF YOUR ORDER DOES NOT INCLUDE ANY CUSTOM ITEMS, IT WILL NOT BE LISTED ON THIS PAGE.

Due to high order volume, we are only posting custom items on the status page. All other orders are shipped within 1-3 business days and are NOT listed on this page.

The following items ARE considered custom: Loose Falls, Silky Curls, Cyberlox Falls, and Custom Streaks/Fringes.

The following items are NOT considered custom or special order: Cyberlox/Crin, Braiding Hair, Weaving Hair, Plastic & Tubing, Foam, Hair Dye, Wigs, Installs & Styling, Hair Accessories, Sweet Treats, Goggles & Lashes, Mini Top Hats, Jewelry, Thrift Shop, and Clearance.


Last updated 03/23/2014 at 2:45 PM PST
We usually update the custom order status page once per day, Monday through Friday. Please check the update date and time above; if you placed your order after the last update listed, it will not appear on this page until the next update.

PLEASE NOTE THAT WE ONLY LIST CUSTOM ORDERS ON THE STATUS PAGE. ALL OTHER ORDERS SHIP WITHIN 1-3 BUSINESS DAYS.

Order # Ships By Status
4601230 January 3rd Order complete, shipped 1/3
4606085 January 15th Order complete, shipped 1/15
4608236 January 15th Order complete, shipped 1/10
4611901 January 24th Order complete, shipped 1/16
4612830 January 24th Order complete, shipped 1/16
4616965 January 29th Order complete, shipped 1/29
4617474 January 29th Order complete, shipped 1/29
4621918 January 30th Order complete, shipped 1/30
4630777 February 21st Order complete, shipped 2/21
4632387 February 25th Order complete, shipped 2/25
4632439 February 27th Order complete, shipped 2/27
4637555 March 3rd Order complete, shipped 2/26
4639658 March 6th Order complete, shipped 3/6
4641837 March 12th Order complete, shipped 3/12
4642807 March 12th Order complete, shipped 3/12
4643975 March 10th Order complete, shipped 3/10
4646661 March 10th Order complete, shipped 3/11
4648469 March 22nd Order complete, shipped 3/22
4651531 March 27th Order complete, shipped 3/19
4652135 March 28th Payment received


Ships By - The "ships by" date is the latest date that your order will be completed and shipped. Sometimes orders can ship earlier, and sometimes they'll ship on the actual date that's posted. We try to have orders out early whenever possible.

Awaiting reply - There is an issue with your order that must be addressed before we can ship it. We have contacted you via e-mail and are waiting for you to reply.

Awaiting payment - We have not yet received payment for your order. We do not begin working on custom items and we do not ship anything until we receive payment.

Payment received - We have received payment, but we have not started working on your order yet. PLEASE NOTE THAT WE ONLY LIST CUSTOM ORDERS ON THE STATUS PAGE. ALL OTHER ORDERS SHIP WITHIN 1-3 BUSINESS DAYS AND ARE NOT LISTED HERE.

In progress - We are currently working on your order. If your order is listed as "In progress" and you'd like to know specifically how much work has been done on it, feel free to ask!

Supplies on order - We are waiting for a shipment of supplies that is needed to complete your order. Orders with "Supplies on order" as their status are not delayed; we take ordering times into account when we quote your shipping date.

Order number unlisted: Due to high order volume, we are only posting custom items on the status page. If your order does not include any custom items, it will not be listed here. All orders for non-custom items are shipped within 1-3 business days. Once again, if your order does not include any custom items, it will not be listed on this page.

We usually update the status page once per day, Monday through Friday. Please check the update date and time at the top of the page; if you placed a custom order after the last update listed, it will not appear on this page until the next one.

Questions or comments? Feel free to contact us!
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